AMS (Application Management Services)
Overview of AMS (Application Management Services)
Our application management services (AMS) for Infor LN & Cloudsuite Industrial Enterprise customers provide ongoing support and management after implementation. At BL Consulting Group, we prioritize the security, efficiency, and adaptability of your ERP system. Our team of experts keeps your Infor environment up-to-date, optimized, and aligned with your evolving needs.
With our comprehensive AWS methodology, you can focus on business growth and innovation while we take care of ongoing maintenance and support of your ERP, maximizing your technology investments.
Services we Offer
Regulatory Compliance
We assist with industry-specific regulations, implementing necessary controls, conducting internal and external audits, ensuring tax compliance, and more.
Change Management
We manage changes to the ERP system, evaluating impact, planning, and implementing alterations in a controlled manner to maintain system integrity and business continuity.
Monitoring and Reporting
We monitor ERP performance, identify issues, and provide detailed reports to facilitate strategic decision-making and proactive problem-solving.
Incident Management
Our team handles system disruptions, critical errors, and processing failures, working swiftly to restore normal operations and minimize business impact.
Enhancements and Upgrades
We identify and implement improvements, customizations, and updates to meet changing business requirements and ensure operational efficiency.
Support and Maintenance
We provide technical and functional support, error resolution, patching, configuration adjustments, performance monitoring, and system optimization.
Increased Efficiency and Reduced Operational Costs
With our AMS service, businesses benefit from increased efficiency and reduced operational costs. AMS provides continuous support and maintenance for the Infor ERP system, ensuring optimized and error-free operations. This results in streamlined processes, reduced downtime, and enhanced user productivity. Additionally, the AMS team identifies automation opportunities and process improvements, simplifying operations and driving long-term cost savings.
Adaptability to Business Changes and Evolution
Another crucial benefit of AMS is the ability to adapt to business changes and evolution. As companies grow and respond to a dynamic market, their business needs evolve. The AMS consulting team is equipped to make adjustments and customizations to the ERP system to meet these changes. They identify required functionalities or modules, implement updates, and ensure the system continues to support evolving operations and strategies. AMS enables organizations to stay agile, competitive, and prepared for future challenges.
